Best Town Agents -Nationwide Referral Association

1st Class Real Estate – Great Neck

831 Seahawk Cir, Virginia Beach, VA 23452, USA

About 1st Class Real Estate – Great Neck

4.6 / 5

from reviews

Is this your business?

    Morgan K.
    -
    September 22, 2022

    Yeyun Zheng is the worst realtor I have ever encountered! I found a nice home, in a neighborhood I was very familiar with, so I applied. I got approved for the home, received the call from Yeyun to discuss. Being that we are a military family living overseas right now we were not able to physically see the home so we set a virtual tour with another realtor, Anastasia Collins (she's the best). She went to the home did a complete walkthrough with me via zoom. The home was currently still occupied by the tenants so it was not clean, but that is not a problem because we all know how messy things get when you are trying to pack and move. The problem ensued when I asked Yeyun about after the current tenants move out were their people on board to have the place cleaned/patched up prior to my family moving in. She stated, the current tenants will clean and do that. As property manager, she is supposed to do that, as well. You are to do everything you can to get the property back in the same state it was in prior to the new tenants moving in. So I replied back asking, as the property manager, are you not going to get the placed cleaned prior to my arrival? Next, she emailed me telling me to find another place because she cannot guarantee it will be clean. So I call the other realtor that showed me the property for clarification because Yeyun never answers her phone or calls back. She agreed since Yeyun is the property manager she is supposed to have it cleaned prior to my moving in. She also could not get Yeyun to call her back but Yeyun did respond via text. When she asked Yeyun for clarification, Yeyun responded to her with 🤦🏾‍♀️ (facepalm emoji). How unprofessional are you to send your colleague a facepalm emoji as a response?!!! Despite being approved for the home, I cannot accept the home if this is the the realtor/property manager that I will have to deal with.

    Mink Lash
    -
    December 29, 2021

    Yeyun is my agent when buying my first home here she works with throughout the entire home buying process. she did an amazing job! She is extremely knowledgeable about the area and the current real estate market, so she was able to give me excellent advice . She listened to my wants and needs and showed me homes that matched my criteria. When I found a home I loved she was quick to draw up and offer and kept me informed with any changes that needed to be made. She was very knowledgeable and able to answer all of my questions. She also helped me find the best mortgage option for me through a lender . From the beginning of my home search through the closing, Yeyun was personable, professional, and made the whole process really enjoyable. I highly recommend her to anyone looking for an outstanding real estate agent!

    Brittany Woolfolk
    -
    October 12, 2021

    Ashley Robinette is a newer realtor and has several areas of opportunity worth noting for any potential client. Ashley represented a buyer in the sell of my home and she promised unrealistic things such as a one week appraisal in this current market and a two week close. Being ambitious is fine but her clients were in a bad spot where they were unable to stay in their current residence, they relied on Ashley for realistic advice. Ashley notified me of a home inspection 25 minutes beforehand and then arrived nearly an hour after the inspector and client arrived with no real apology. I had to wait on-site until she arrived. Upon her arrival I witnessed her interaction with her client, she said all the right things but didn't deliver behind the scenes. Ashley was unresponsive to the closing team leaving us all in the dark and chasing her for answers on several occasions. The deal ultimately fell through and Ashley sent a random release instead of calling to let me know what was going on. Ashley received time sensitive documents days in advance electronically from (2) seperate third parties and didn't acknowledge receipt until 10 days later. Ultimately it worked for me because my home value has gone up since but I'd hate for someone else to get dragged around by Ashley. When you are being represented as a buyer or seller you want to ensure it's in the best light... in this case Ashley was poor representation for her client. Ultimately her client lost time, money and doesn't have a home. It's important that anyone considering Ashley as their realtor takes time to weigh the pros and cons! I will add that I emailed the CEO/President Rhyan and while very responsive and kind he ultimately said I should have emailed Ashley to confirm she received the time sensitive documents because they went to her spam folder. Guess I should have paid myself commission too if I was doing the job of the closing coordinator!

    Jeremy Esson
    -
    July 16, 2019

    Jaime King was our agent when buying our new house and she did an amazing job! She is extremely knowledgeable about the area and the current real estate market, so she was able to give us excellent advice in dealing with various sellers. She also helped us find the best mortgage option for us through a lender we hadn’t previously considered. From the beginning of our home search through the closing, Jaime was personable, professional, and made the whole process really enjoyable. I highly recommend her to anyone looking for an outstanding real estate agent!

    Brandon Mitchell
    -
    July 16, 2019

    Skylar Barfield and 1st Class Real Estate at Great Neck was my first and only option as our agent. Sure helped us find our first home as a new buyer. It can be a nerve-racking experience, but when you have someone like Skylar who is there every step of the way no matter the time or the day, it makes it so much easier. She was very prompt, looked out for our best interest, yet honest, and demanding of the seller in a professional manner. Simply put, she was amazing and would HIGHLY recommend her to anyone buying or even selling their home.

    1st Class Real Estate – Great Neck

    Our Address

    831 Seahawk Cir, Virginia Beach, VA 23452, USA

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