I can’t believe I didn’t leave a review. I’m so sorry. My husband and I close on our home in February 2022. I found Michelle through a Google search and I am so happy that I did. Michelle and her team for absolutely amazing, they fought for us three times over again when we were wanting to give up because of the housing market being a sellers market and appraisals were not going through. Michelle and her team explained everything from A-to-Z, we started the process back in October and what was supposed to take 30 days took a little longer not due to Michelle but due to the seller, and Michelle was still very patient working with us in our first time home buying experience. Thank you so much. Ok Michelle, we looking to do something’s in the future. I hope you ready for us again. ❤️ Donald and Angela smith🎊🎉🤗
Excellent experience working with Owen Weddel of Smart Mortgage Centers. Owen worked to insure I received the lowest possible rate on my refinance and did a super-quick turnaround on my closing. The Portal was super easy to use when uploading documents and the process was super easy. This is not the first time I've worked with Owen. He is a great loan officer who kept in touch almost daily to insure everything was in order and I highly recommend him. Thank you Owen.
I worked with Owen Weddel of Smart Mortgage Centers, Owen has been amazing , assured me from the beginning that we will be able to purchase our first home in AZ. I had excellent experience working with Smart Mortgage and the online Portal was easy to use when uploading documents . Owen is a great loan officer, he is very honest and he find the answer if he does not know it. He kept in touch with me to make sure everything was smooth and I highly recommend him. Thank you Owen.
I was hesitant to write a review because I wasn't completely satisfied with Michelle, who I worked with. She did get my mortgage approved fast once I submitted all my paperwork. I wasn't happy with the communication from her. We started the application for our mortgage early in the year but our closing wasn't till almost 2 months later. We had a low interest when we first started the application. Our file was sitting there till we needed the clear to close. Our rate wasn't locked in and we had to pay higher now. I felt like she did not advise me well and obviously wasnt updating her current clients about the rates. I've been told by many people that their lenders update them in the rates so they can determine a lock in rate. I wouldn't work with her again.
Let me start out by saying I normally do not write reviews but due to the great job Ryan did for us at Smart-Mortgage i felt we should do something to show how wonderful of a company they are. So to start out we randomly called up Smart-Mortgage on a weekend evening and he guess who answers Ryan, Who we have been working with from day one he helped answer all of our question and was very thorough. We maybe spent 2 hours on the phone just going over details. Little did we know he would also be super knowledgeable about every aspect of buying a home. He really showed great patience and that he cares about his customers and he does his job to make sure the end result is the best outcome not only for the lender but also for the customer he helped get us in a great program that best fit our specific needs and requirements. He laid out clear options and made sure we where informed every step of the way. We where informed of every change and any deadlines with advanced notice as well as email text or phone calls. You can't go wrong with Smart Mortgage its the smart choice. You will not find a better mortgage lender period.
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