Staff is never in the office & doesn’t return phone calls. Really wish they were more organized & transparent with their transactions. We closed weeks after our scheduled closing date because there was no urgency to rectify a mistake THEY made. Everyone makes mistakes & I was even willing to give this company another shot with my new clients. However, after weeks of trying to contact the lender who pre-approved my clients, with no success, I’m advising everyone to choose other lending options.
Elyse was fantastic! I’m giving her 5 stars. She made sure my family and I were taken care of the entire way buying our home. It wasn’t an easy process but Elyse went above and beyond. She never gave up when things got tough. She was reliable and we can’t thank her enough.
It was truly a pleasure working with Alexis Collazo and his team including Brian Tobin. From the get go they never let us down in telling us what we can get pre-approved for and seeing the process through so we could realize our dream of becoming homeowners. They were there every single step of the way. Alexis was available anytime we had a question no matter what time of the day it was and he knew what to ask for even before it was requested during the underwriting process facilitating the transaction to be a much smoother and quicker one. Even our broker said he has never had a smoother transaction than he did other Sunshine Mortgage brokers and working with Alexis Collazo. It was nothing but an amazing experience! Thank you a million times Alexis! Blessing to those reading this and you will not regret choosing sunshine mortgage brokers!
Mrs. Powell, was the greatest! She helped me every step of the way., She was always quick to answer any questions or any texts. She went above and beyond. Even answering messages way past normal business hours. I truly wish she was the standard by which all businesses ran.
Alexis and the sunshine Mortgage team was amazing to work with. They made the process as way as it could be for me. Alexis stayed in contact with me throughout the entire process which helped a lot.
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